Was very prompt to get me back to fast ER. After a brief visit from the nurse. Registration person then intern i got blessed waiting to be seen by attending doctor while a child screamed and cried. The child should have been in a private room for everyone elses comfort. Way to go ER staff. We come to be treated for illness and get stressed out.
If I could give no stars I would. I can't decide if the medical issue then was worth the headache now. I honestly wish I had not gone. The staff was relatively friendly, I know ER waits are long so whatever. That's not even the issue...billing. Dear lord save me. It's been 14 months since my ER visit and I am still wasting time on the phone fixing issues that should have been taken care of when I paid it in full at the beginning. I don't have the time or space here to explain how many ways the billing department has screwed up. All I can say is if you can go elsewhere...do. I'm still getting bills for things that I don't owe. I call to ask why I got the bill and they say, "sorry, I don't know why you got that." The next couple says past due. I call each time to be told it's a mistake. New person every time. New person to explain the whole thing to. So much for "we record our calls". Next few bills say final notice. More calls. More "sorry, our bad". Finally get a statement saying my account is at $0.00. Only to get another brand new bill a few months later. I call, "oh sorry, mistake" new person. Here we go again. This honestly is harassment. I've honestly never experienced a company department that sucks so bad at their only job. I'm at the point where getting mad doesn't even help anymore. I guess I will just plan out 30 mins once a month on my calendar to call memorial and explain the issue all over again so I can mark "disregard" on the next bill and file it in my growing pile. Yeah, it's just unbelievable.
Took great care of me! Nurses are outstanding.
Worst hospital ever. I was dehydrated, not offered fluids or even water. I sat with an IV in my arm for 7 hours and nothing was ever hooked up to it. I only saw my nurse (shaffer) once. Worst experience of my life. Go to wellspan, they are worth the wait.
Very unprofessional! I waited there for 4 hours and I found out that they weren't even doing anything during that time. I won't recommend this place
Upmc Pinnacle Memorial is a US Hospital based in York, Pennsylvania. Upmc Pinnacle Memorial is located at 325 S Belmont St, York, PA 17403, USA.
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