Hotel was nice but staying here over the holidays was VERY challenging because the restaurants limited hours were ever changing. Not being able to get breakfast 2 morning's in a row was very frustrating. If having a coffee in the morning and a bite to eat before leaving the hotel is important than I would check on this before booking. Also housekeeping started very early so we were awake early every morning to them going room to room announcing housekeeping. Overall was very disappointing because when I researched hotels I made sure there were certain amenities before booking.
Nice and quaint, rooms are exceptionally clean and breathtaking. Staff is cordial. Very nice place to stay, close shopping and good food.
Nice hotel. Quiet rooms Everything is very modern and new. Hotel is close to restaurants and shopping.
Room was spacious and we'll decorated. Admin staff was mostly good and efficient. Breakfast staff was trying to be better, with some success. Breakfast costs a little too much ($8.00 for oatmeal, juice, and tea).
So the reason I booked this hotel over the place across the street was that the courtyard has a hot tub... Upon check-in there is a sign that reads hot tub is broken... Okay fine whatever, a couple hours later a complete stranger walks in my room while I'm in my underwear, apparently they messed up at the front desk and booked the room again... When this happened my room keys stopped working, we go to the front desk and have the keys fixed and all they said was we are sorry that happened with no genuine concern about their guest, afterwards the keys stopped working a total of 3 times, each time having to go down to the desk and no real apology given. Now on my last day of the stay there is no hot water in the hotel... Called the front desk and they said if I wanted to shower I have to leave the building and walk across the street to another location and shower there... Overall, very disappointing hotel stay, I would not recommend this hotel. I would like an apology from the hotel manager and some sort of compensation for my horrible time at your hotel. Also not the first time on that day where the front desk booked a occupied room according to a lady who was discussing the issue in the lobby, I would recommend retraining all of your front desk employees..
Courtyard By Marriott York is a US Lodging based in York, Pennsylvania. Courtyard By Marriott York is located at 2799 Concord Rd, York, PA 17402, USA.
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