Zales has the absolute worst customer service of any jeweler I've dealt with. The people at this store were nice but if you order online and have a problem they will not help you. They say that online zales and the store zales are pretty much separate entities. I ordered a ring for my girlfriend online for Christmas. It came in with black scuff marks all over it that wouldn't come off. Every call to the online store took at least an hour and after two months of calling and complaining all they gave me was an online only 10% discount. I highly recommend going somewhere else. All other jewelry I've bought there looks dirty even brand new
My wife and I had a fantastic experience at this store. The team was very professional, knowledgeable and helpful. Wonderful to do business with. Highly reccomended!
Ok experience, left empty handed
went into Zales at galleria mall located in York PA on 2 separate occasions on the same day store was not busy both encounters I was not greeted both times customers came in a few minutes after me and were acknowledge with a smile and warm greeting I was never offered help after waiting more then 5 minutes and observing 2 employees standing around conversing with each other will not recommend this store to anyone
Zales is a US Jewelry Store based in York, Pennsylvania. Zales is located at 2899 Whiteford Rd #226A, York, PA 17402, USA.
Please contact with Zales using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Zales opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in York